Baseline
Record the current response time, backlog, manual hours, owner effort, quality issue, or process delay before go-live.
A measurement pack that links each measurable Agent to a setup baseline, monthly results, quality state, exception load, cost state, and next improvement.
Buyer question
The buyer sees whether an Agent is removing valuable repeat work, not just creating activity. UAE SMEs may be digitally ambitious but cost disciplined. Value reporting needs to show time, speed, quality, cost, and risk together in AED-friendly terms.
Package outcome
The buyer sees whether an Agent is removing valuable repeat work, not just creating activity.
What buyers should see
Each section should be short enough for an SME owner, manager, or procurement reviewer to understand before approving access or go-live.
Record the current response time, backlog, manual hours, owner effort, quality issue, or process delay before go-live.
Report completed work, hours avoided, speed movement, quality sample, approval burden, exception load, and pass-through cost.
Recommend keep, tune, expand, pause, or re-scope based on evidence rather than broad productivity claims.
Artifact template
Turn value into a repeatable measurement loop: baseline, actual monthly movement, work completed, approval burden, exception load, cost, and next decision.
Record the before state: backlog, response time, manual hours, owner effort, quality issue, or process delay.
roi_baseline
Name the target movement the client approved during setup.
intended_use
Compare the month to the baseline using the same measurement basis.
run_log_evidence
Show count of completed workflow items and enough category detail for decision making.
run_log_evidence
Report approvals, escalations, exceptions, blocks, and unresolved owner decisions.
human_handoff_approval
Separate AI Team fees, approved provider costs, usage warnings, and cap state.
pass_through_cost_policy
Recommend keep, tune, expand, pause, or re-scope based on evidence.
continuing_operation
Monthly after go-live and before any renewal, expansion, or public outcome claim.
Risk handling
A package only builds trust when it also explains when AI Team should pause, escalate, re-scope, or decline instead of pushing the Agent live.
Source records
These are the implementation records and public surfaces that should remain aligned as the package becomes a dashboard, PDF, or sales handoff.
Related paths
Use these links when a buyer needs supporting context before setup review.
FAQ
These answers are intentionally practical so owner-operators can decide whether the package is ready, needs review, or should pause setup.
The buyer sees whether an Agent is removing valuable repeat work, not just creating activity.
The workflow is too small to justify setup. The baseline cannot be measured. Exception load is higher than the work removed. Provider cost or human review burden breaks the expected value case.
Use src/data/roi.ts, src/components/site/roi-calculator.tsx, src/app/operational-proof/page.tsx, config/compliance-governance.json as the starting source records for this package.