Approved proof points
List what the Agent may say about offers, prices, service levels, locations, guarantees, compliance posture, and client references.
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A review mode for public-facing content workflows, making approved proof points, source requirements, reviewer decisions, and escalation rules visible before publishing.
Buyer question
Public content moves faster while final accountability and proof stay with humans. Public claims can create reputational, legal, and customer-trust risk. Claim review keeps marketing speed separate from unsupported promises.
Package outcome
Public content moves faster while final accountability and proof stay with humans.
What buyers should see
Each section should be short enough for an SME owner, manager, or procurement reviewer to understand before approving access or go-live.
List what the Agent may say about offers, prices, service levels, locations, guarantees, compliance posture, and client references.
Require human review for public claims, regulated-adjacent language, guarantee wording, pricing, finance, legal, medical, HR, or sector-sensitive content.
Tie each material public claim to an approved source, Company Brain record, or reviewer decision.
Artifact template
Control public-output Agents with approved proof points, banned claim areas, source links, reviewer ownership, channel scope, and rollback path.
List CMS, listings, ads, social, reviews, email, or other public channels and the approved publishing mode.
channel_language_scope
Record approved offers, service claims, locations, proof points, guarantee wording, and source links.
approved_claim_source_list
List claims requiring refusal or reviewer approval, including legal, finance, HR, medical, government, residency, pricing, or guarantee language.
refusal_escalation
Tie each material public claim to approved Company Brain source, page, policy, offer, or reviewer decision.
audit_change_traceability
Name the reviewer and what requires approval before drafting, scheduling, publishing, or replying.
human_handoff_approval
Define how the team corrects a risky post, listing, ad, page, or public reply and records negative evidence.
negative_evidence_handling
Before public-output go-live and whenever offers, proof points, legal language, channels, or brand rules change.
Risk handling
A package only builds trust when it also explains when AI Team should pause, escalate, re-scope, or decline instead of pushing the Agent live.
Source records
These are the implementation records and public surfaces that should remain aligned as the package becomes a dashboard, PDF, or sales handoff.
Related paths
Use these links when a buyer needs supporting context before setup review.
FAQ
These answers are intentionally practical so owner-operators can decide whether the package is ready, needs review, or should pause setup.
Public content moves faster while final accountability and proof stay with humans.
A claim has no approved source. The Agent mentions regulated, legal, medical, finance, HR, or government-related topics. A guarantee, price, timeline, service level, or client result is not in the approved source list. The channel is public and rollback ownership is unclear.
Use config/compliance-governance.json, config/agent-assurance-framework.json, scripts/verify-public-claims.mjs, scripts/verify-public-copy.mjs as the starting source records for this package.